ABOUT US
This Privacy Policy applies to Detailing Mode LLC ("Detailing Mode," "we," "us," or "our"), operating at detailingmode.com. We provide premium mobile car detailing services in Miami-Dade & Broward counties.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
INFORMATION WE COLLECT
Information you provide directly:
- Full name
- Email address
- Phone number
- Service address (where your vehicle is located)
- Vehicle information (make, model, year)
- Service preferences and messages submitted via our contact form
Information collected automatically:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on site
- Referring URL
HOW WE USE YOUR INFORMATION
- To provide and coordinate our detailing services
- To schedule appointments and send confirmations
- To respond to your inquiries and customer support requests
- To send service updates and follow-up communications
- To send promotional offers and marketing (only with your consent)
- To improve our website and services
- To comply with legal obligations
SMS COMMUNICATIONS
We may send SMS (text message) communications for appointment reminders, service updates, and promotional offers. Regarding SMS consent:
- SMS consent is obtained only when a customer voluntarily provides their phone number and actively selects an unchecked consent checkbox on our contact form
- Consent to receive SMS is not a condition of purchasing any service
- Message & data rates may apply
- To opt out of SMS messages at any time, text STOP to any message we send
- For help, text HELP or contact us at info@detailingmode.com
- We do not share SMS opt-in data with third parties for marketing purposes
INFORMATION SHARING
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: Trusted third-party vendors who assist in our operations (e.g., scheduling tools, email services) and are bound by confidentiality agreements
- Legal requirements: When required to comply with applicable laws, regulations, legal processes, or government requests
- Business transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)
DATA SECURITY
We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
YOUR RIGHTS
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise these rights, contact us at info@detailingmode.com.
COOKIES
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of our services after changes constitutes acceptance of the updated policy.